Gauteng, SA • Online Support 9 am – 4 pm

info@funboxfiesta.co.za

DELIVERY TERMS

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Delivery times may be extended for areas outside South Africa’s main regions due to less frequent deliveries.

Our Delivery Service:

Main Areas within South Africa: We provide a delivery timeframe of 1 to 3 business days for the primary regions within South Africa.

Outside Main Areas within South Africa: Delivery times may be extended for areas outside South Africa’s main regions due to less frequent deliveries. Additional costs for areas outside main area will be charged.

When do you deliver?

Deliveries are made on weekdays from 7 am to 5 pm, excluding weekends and public holidays.

What happens if I need an order at a specific time?

This request is subject to availability, and a specific delivery time may incur an additional fee.

Do you deliver outside South Africa?

Deliveries are are only available within South Africa. Please ensure that someone will be present to receive your package during working hours.

Do you offer Click & Collect?

Not yet, but stay tuned!

Where can I track my delivery?

After your order has been shipped, we will provide you with a tracking number which you can use to track your package. 

We make use of different courier companies (depending where they deliver), this option may also include PUDO, but will always be delivered straight to your door!

When do surcharges on top of the standard rate apply?

If the delivery location is in a remote area and requires a special trip, additional charges may apply. Some examples of these special surcharges include deliveries with deadlines, mines, power stations, plots/farms, military bases, game lodges, ports/harbours, embassies/consulates, and other remote areas.

Who should I contact if I have any queries regarding the delivery?

You can reach out to us either by sending an email to info@funboxfiesta.co.za or via WhatsApp on +2779 546 4837.

What if there is a failed delivery attempt?

Please always provide correct phone numbers and email addresses for accurate delivery. The courier company will attempt once after a filed attempt, thereafter we are charged and will unfortunately put the charge towards your account.

What are your delivery costs and timeframes for delivery?

Kindly find the information about our delivery charges and estimated delivery timeframes below.

Nationwide delivery is ONLY R45 for January 2024.

Delivery timeframe is 1 – 3 working days*

 

If you live in a remote area, delivery may take longer and additional fees may apply. Delivery may also only be available on specific days.

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